FAQs
Products
The Magic Flosser is our latest reinventing portable irrigator with the most advanced Oxyjet Technology and selective modes, which features microbubbles mixed with air to form a clean-boosting and overall restoration of the oral health and gum care.
To use the Magic Flosser, aim the nozzle’s tip at interdental spaces and along the gumline, target left behind debris and then press the operation button once, twice, or triple until landing on your desire cleaning mode. Additionally, we also provide a much more detailed guide which can be found in the box once you place your order today. 😉
We recommend you to use the Magic Flosser in regular basis before or after brushing to remove leftover food particles for optimal oral hygiene.
TIPs:
• braces trap food ?, floss it.
• got sensitive teeth ?, select the gentle mode then floss it too.
• got only 45 seconds ?, that’s all it would take to restore your oral and gum health—just FLOSS.
Currently, we provide a selective range of colors included:
• Mint Green
• Ocean Blue
• Pastel Pink
• Modern Gray
Shipping
Yes, we do ship to most countries in the world with only a few exceptions (ODA). If your country is one of the exceptions, you won’t be able to purchase at the check out.
We ship through DHL express couriers. Hence, your orders are fully tracked. You will receive a tracking number once your order is shipped.
Express courier (DHL): 3-5 working days
Most countries don’t have to pay for the import tax. If you will be charged, you will read a note at checkout before you complete your purchase indicating the import fees might apply.
Order & Payment
Unfortunately, we cannot guarantee that it will be possible to amend your order once it has been placed. In the event of a mistake, please email support@drwhitepro.com highlighting the error required, and we will do our best to amend your order before it’s dispatched.
In the non-receipt of an order confirmation, please kindly check your promotions folder/spam folder/spam filter or email our customer services team at support@drwhitepro.com.
Please see our Returns Policy section.
Currently, we are offering credit/debit card of Mastercard and Visa. To pay with a credit/debit card just fill out your personal information for the shipment and continue with the purchase process. Our website will redirect you to a secure payment screen for you to input your card’s information to proceed the payment.
Yes, however, we only accepted cash on delivery for offline store (locally) only.